{ Digital Media: Where's the Money? }
WSA Newsbytes Presenting Views: Using Digital Media for Marketing:
The New Rules of Transference and Engagement
by Ann Jensen Warman, brandUNITY
Research completed by PQ Media reports that combined spending
on three new advertising channels, blogs, podcasts, and rss news
feeds, rose by 198% in 2005 to a total of $20.4 million. It is projected
that this will grow by another 145% in 2006 to nearly $50 million.
The American Association of Advertising Agencies predicts that
internet video will grow this year by 55%, podcasting will grow
by 30% and blogs will grow by 20%, ultimately reaching a $757 million
combined market by 2010.
With the profusion of social media options on the Internet from
chat rooms to forums and newswires, what used to be esoteric technology
has moved into the mainstream. Linkedin.com, MySpace.com, and Facebook.com
bring new meaning to personalization; sign up for Linkedin and instantly
acquire over 1,800 new professional friends, with 5.5 million other
contacts immediately searchable as prospective colleagues.
Behavioral targeting and marketing, channeled through online video,
mobile advertising, interactive TV, and online gaming are the new
pathways for reaching prospects on their home turf. Within these
new communication systems, the premises for brand building rest
on the same basic human core of trust and loyalty building that
they always have, yet the tools are entirely new and in experimenting
with them we are unearthing new combinations for effectiveness.
Digital media with all its creative enticement offers new ways
to reach customer touch points. Visit a website and click on a streaming
video ad to see more information about a product or service. Find
out which song is being played on the radio by holding your phone
up to a speaker and have the service figure it out for you.
MTV Networks recently coined the term transference to describe
what many of us are finding to hold true: Unified brands that exist
on multiple platforms provide far more effective advertising opportunities
than singleplatform brands.
What does this mean? Marketing strategy is essentially organized
in a sequence that moves across all the digital channels where customers
communicate, from internet, to direct mail, cell phone, to DVD,
and in the case of MTV, even down to a special ring tone with text
messages that alert individual viewers about an upcoming show that
will interest them.
The Advertising Research Foundation?fs new definition for the
term engagement then becomes ?gthe process of moving a prospect
to brand adoption by addressing buyers within their specific digital
environment.?h Through data personalization, the message is individually
tailored to needs and persuasively delivered.
The MTV marketing researchers have also discerned that regular
viewers who are strongly engaged with a particular show are also
more likely to be influenced by ads they see in association with
their program.
As another example, Verizon combines online banners with email
in a business-to-business international marketing strategy, which
is supplemented by print advertising, direct mail, TV ads, and inserts.
This multi-channel approach to the rules of engagement surrounding
cell phone usage, are an expression of technological object as much
as cultural form.
Call it transference, or convergence, or social networking, experience
is showing that communication becomes more recognizable and influential
when it is distributed across multiple channels as consistent messages
that reinforce context in familiar environments.

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